Our philosophy and commitments

MAPPING-Suite is committed to protecting your personal data and is committed to ensuring a high level of protection of your personal data in accordance with European Regulation 2016/679 and the French Data Protection Act n°78-17.

As such, you will find below our personal data protection policy explaining in particular what we collect as personal data, the processing that is done and on what basis, their conservation and your personal rights. We invite you to read it.

Our Personal Data Protection Officer is at your disposal to answer all your questions. You can contact him at the following address: dpo.rgpd@mappingsuite.com

You can find the text of the applicable European Regulation here: https://eur-lex.europa.eu/legal-content/FR/TXT/? uri=CELEX%3A32016R0679 or ask the regulatory authority (CNIL) via its website www.CNIL.fr.

The present version of the personal data policy may be modified by us if necessary and you will be informed of this.


Your data controller

MAPPING Suite is the data controller of your personal data, whose contact details are given below: 18 Allée du Château Blanc 59 290 Wasquehal, and is referred to herein as “We” or “Us”.


Your personal data and its collection by MAPPING Suite

Your personal data may be collected during :

your visit to our site,
> our exchanges,
> our marketing activities,
> the formation or execution of our contracts.

We do not collect any data that is not necessary for the purpose of processing mentioned at the time of collection or data prohibited by law or regulation.

The collection of certain data may be mandatory or optional and you are informed of the mandatory information. Your personal data may be collected by third party service providers or partners, who are committed to comply with European and national regulations on personal data.

Our policy is not to transfer your data outside the European Union; if by exception we do so, it will only be transferred to a country or organization that is subject to an adequacy decision (art.45 RGPD) or that presents appropriate sufficient guarantees (art.46 RGPD).

We do not make any automated decisions.


Our processing of your personal data

We process your personal data by inserting them into databases; they are stored, retained and if necessary rectified, deleted, archived, anonymized or pseudonymized, transferred to trusted third parties.

We may process your personal data for the following purposes or for purposes that are specified to you at the time of collection:

Your information on our commercial offers (products, services…) and promotional offers – To communicate with you

We may use your personal data for commercial prospecting purposes, and in particular in order to send you information on our products/services, our commercial and promotional offers, quotations and other pre-contractual documents, our news by e-mail, mail or telephone.

The execution of your current contracts and customer care

We use your personal data to ensure the execution of your current contracts in accordance with your requests. We may also send you information about your order or your current contracts, their execution, your invoices and contractual documents, advice, the execution of our guarantees if applicable and our legal obligations. We also use your personal data to manage our customer relationship, your requests or complaints, if necessary, disputes and to track your customer history.

Improving the use of our services and improving our offers

We process your personal data to enable you to make optimal use of our services, to improve our offers and products/services, and to track your user experience, conduct satisfaction surveys, polls and anonymous statistics.

Your payments

Your bank details may be collected either directly by us or by a dedicated and selected service provider, which guarantees the complete confidentiality of your bank details and these details are only kept for the time necessary for the duration of the contractual relationship or within the legal limits.

Protection against fraudulent initiatives

The personal data collected can be used to fight against fraud, in particular on payments or direct debits. As such, our payment security providers can be made the recipient of this data.

Ensure respect for the law and court decisions

Your Data may be used for:

respond to a request from an administrative or judicial authority, a representative of the law, a judicial officer or comply with a court decision;
> ensure compliance with our general conditions of sale / service;
> protect our rights and / or obtain compensation for the damages that we may suffer or limit the consequences thereof;
> prevent any act contrary to the laws in force, in particular within the framework of the prevention of the risks of fraud.

We may still need to process your personal data for the following purposes:

> Business relationship
> Organization of contests, lotteries, promotional operations, etc.
> Sending of marketing campaigns by email, post or telephone (including via a service provider)
> Geolocation of users / customers / suppliers
> Various
> Management of professional networks
> Technical diagnostics
> Execution of legal or contractual guarantees
> Internet

Create and manage your user account
Advertising targeting: We potentially use your data to target advertising on our site or partners by crossing it with other data.
Customer statistics and surveys: Certain data is processed for statistical purposes, in particular to evaluate and improve the performance of our programs, or to carry out audience measurements on our site. Personal data is then anonymized for this purpose.

The basis for processing your personal data

In accordance with the regulations, the processing of your personal data by us is based if it is based on one of the following foundations:

Your consent to the processing of your data by us: you agree to the processing of your personal data by express consent. You can withdraw this consent at any time from our DPO; or
The existence of a contract between you and us: the processing of the data is then justified by the needs of the execution of the contract; or
Our legitimate interest in the processing of your personal data as long as this proportionate interest respects your fundamental rights and your privacy; or
The law or regulations in force when this requires us to process and store your personal data.

Methods and periods of storage of your personal data

We manage your personal data in three phases:

> an active phase where the data is kept for the time indicated below on an “active” basis: your personal data is then accessible only by people with an operational need to access it in order to carry out the authorized processing operations
> an archiving phase (for an additional time to “active” database storage) when a legitimate reason justifies it: your personal data is then archived with restricted access and for a limited period.
> A deletion or anonymization phase: at the end of the additional archiving within the deadlines below, your personal data is deleted or anonymized (so that it can no longer constitute personal data identifying you).
Your personal data is kept for the time necessary for the purposes of their processing, our customer relationship where applicable and the execution of contracts and within the limits specifically laid down by law; we are likely to keep your personal data in archiving for the purposes of keeping supporting accounting, tax or evidence documents for the time of the applicable regulations. By way of example, we indicate below the retention periods that apply to the following treatments (subject to regulations imposing a differentiated retention time) :

Finalité du traitement

Fondement du traitement

Conservation de la donnée personnelle dans la base « active »

Archivage supplémentaire


Votre consentement

3 ans si vous n’avez répondu activement à aucune sollicitation. Le délai court à nouveau en cas de sollicitation active de votre part.


Exécution de nos obligations contractuelles à votre égard / services


Le temps nécessaire à l’exécution du contrat et 3 ans à compter de la fin de la relation commerciale (dernière activité (telle que fin d’exécution de contrat (achat, service…), connexion sur le site en tant qu’utilisateur inscrit)

5 ans à l’issue de la relation contractuelle

Relation client


3 ans à compter de la fin de la relation commerciale (dernière activité de votre part auprès de nous)

5 ans à l’issue de la relation contractuelle


Withdrawal of your consent to the collection or processing of your personal data

Your consent granted for the collection of your personal data can be withdrawn by writing to our DPO by email or by post to the addresses appearing in the header mentioning your name, first name, email address and address with the precise nature and purpose of your withdrawal request.

You can also send us any comments on your personal data to MAPPING-Suite 18 Allée du Château Blanc 59 290 Wasquehal


Exercising your rights over your personal data

You have :

> A right of access, which allows you to obtain:
– Confirmation that data concerning you is or is not being processed;
– Communication of a copy of all personal data held by the controller.
> A right to request the portability of certain data: it allows you to retrieve your personal data in a structured, commonly used and machine-readable format.
> A right of opposition: it allows you to no longer be the subject of commercial prospecting by us or our partners, or, for reasons relating to your particular situation, to stop the processing of your data. research and development, anti-fraud and prevention purposes.
> A right of rectification: it allows you to have information concerning you rectified when it is obsolete or incorrect. It also allows you to have incomplete information about yourself completed.
> A right of erasure: it allows you to obtain the erasure of your personal data subject to the legal retention periods. It may in particular be applied in the event that your data is no longer necessary for processing.
> A right of limitation: It allows you to limit the processing of your data in the following cases:
In the event of unlawful use of your data;
If you dispute the accuracy of your information;
If it is necessary for you to have the data to establish, exercise or defend your rights.
They will then no longer be the subject of active processing, and cannot be modified during the period of exercise of this right.

> A right to obtain human intervention: data controllers can use automated decision-making with a view to taking out or managing your contract. In this case, you can ask the Data Protection Officer what were the decisive criteria for the decision.

You can exercise these rights by e-mail: dpo.rgpd@mappingsuite.com or by letter to the following address: 18 Allée du Château Blanc 59 290 Wasquehal indicating your name, first name, address and e-mail (where applicable your customer references) as well as the subject of your request in clear and legible terms. MAPPING-Suite undertakes to respond to your verified request within one month of receipt.

In case of difficulty, you can contact our personal data protection officer directly by email: dpo.rgpd@mappingsuite.com or refer to the National Commission for Computing and Liberties (CNIL).


Our subcontractors and partners

MAPPING-Suite may transmit your personal data to subcontractors providing services involving processing of your data and in compliance with the purposes referred to herein; these subcontractors must confer on your personal data the same level of confidentiality as MAPPING-Suite and are committed to being in full compliance with the regulations on personal data, in particular with the GDPR.

We do not trade in your personal data; if you would like to know more and specifically know the identity of the service providers or partners to whom your personal data has been transmitted, you can contact our DPO at the following address: dpo.rgpd@mappingsuite.com

The service providers or partners likely to access your personal data may in particular be:

providers likely to manage outsourced services for the performance of our services and contracts;
service providers helping us to improve our services, carry out data analyzes and optimize our offers, carry out surveys and statistics;
auditors, accountants, consultants, lawyers, audit firm, IT and IT service providers, security providers;
investors and buyers.
We may also be required to transmit your personal data to French authorities, administrations and courts, in particular in the context of legal action or legal formalities requiring this communication.


Cookies policy

What is a cookie ?

A cookie is a file placed on your terminal (computer, tablet, for example) by MAPPING-Suite when you use the website and depending on your browser. This file will, during its recording period, identify your computer during your next visits to the site, allowing us to keep your visit and navigation data.

MAPPING Suite may use various personal data collection systems, in particular by means of cookies on our website for which your consent is requested; The following cookies are potentially affected:

necessary cookies: for optimized use of the site (for example: identification, basket,
Performance cookies: (allowing anonymous statistics to be established and the level of traffic on the site) and tracking and personalization cookies collecting information about your use of the site and allowing our offers to be individualized,
analytical cookies: allowing us to understand and analyze your browsing on our site.

MAPPING-Suite is also likely to issue third-party cookies allowing the content of our site to be shared with third parties or tools to express your appreciation (eg: “I like”, from social networks); you are then potentially identified by the social network which can follow your browsing. It is up to you to inform yourself of its confidentiality and cookie management policy, our company being foreign to these tools.

Cookies are subject to your acceptance on our website on your first visit. The validity period of consent to deposit cookies and tracers is a maximum of 13 months, from their first deposit in your terminal following the expression of your consent.

You can manage your acceptance or refusal of cookies directly from your browser settings.

You can, therefore, either accept all cookies, be notified when a cookie is placed, or refuse all cookies. If you refuse cookies in whole or in part, some features of the Site may be compromised or some pages may be inaccessible.

To disable cookies:

If you are using Internet Explorer 8. and following:

Go to “Tools” in the menu bar and click on “Internet Options”
Click on the “Confidentiality” tab at the top
Drag the slider up to the “Block all cookies” setting to block all cookies, or down to the “Accept all cookies” setting to accept all cookies.
For more information, see http://windows.microsoft.com/fr-fr/internet-explorer/delete-manage-cookies

If you are using Firefox 30.0 and later:

Click on the “menu” button and select “Options”
Select the “Privacy” panel.
In the History area, for the option “Retention rules”, select “use custom settings for history”.
Check the “Accept cookies” box to enable cookies, or uncheck it to disable them. If you have problems with cookies, make sure that the “Accept third-party cookies” option is not set to Never.
Choose how long cookies can be kept. Keep them until: “Their expiration”:
Each cookie will be deleted on its expiration date, the date set by the site issuing the cookie.
Keep them until: “Firefox closes”: the cookies saved on your computer will be deleted when you close Firefox.
Keep them until: “Ask me every time”: a warning is displayed each time a website
would like to send a cookie, asking you if you agree to save the cookie or not. 6. Click OK to close the “Options” window

For more information, see https://support.mozilla.org/en/products/firefox/privacy-and-security/cookies

If you are using Google Chrome:

Go to the “Tools” menu
Click on “Settings”
Click on “Advanced settings”
Click on “Confidentiality / Content settings”
“Cookies” must be selected. Then select “Block cookies and data from third-party sites”
For more information, see https://support.google.com/chrome/answer/95647?hl=en

If you are using Safari 5.0:

Choose Safari> Preferences and click on “Security”.
In the “Accept cookies” section, indicate if and when Safari should accept cookies from websites. For an explanation of the options, click the help button (looks like a question mark). If you have set Safari to block cookies, you may need to temporarily accept cookies to open a page. Repeat the above steps, selecting “Always”. When you are done with the page, turn off cookies again and delete cookies from the page.
For more information, see http://support.apple.com/kb/ht1677?viewlocale=en_FR

If you have a different type or version of browser, you are invited to consult the “Help” menu of your browser.