Are you sure you have the right tool to manage your printers and print jobs?
Here are 5 good reasons to opt for Mapping's Output Management solution: Secure your print environment and prevent production downtime!
With Mapping Output Manager, you can define backup printers, set up SMS and email alerts and receive printer status information in real time. Avoid resubmitting whole jobs when an incident happens by easily managing your printers from the comfort of your Web browser even in remote locations.
Secure Your Production Environment
Mapping Output Manager integrates seamlessly with any high availability solution and allows you to deploy print jobs and print server configurations in a quick and secure manner.
Backup Printers
Our Output Management solution allows you to assign one or more backup printers to each of your main printers. Backup printers take over automatically from faulty printers without you having to do anything.
The same printer can be production and backup printer at the same time.
Automatic Incident Processing and Tracking
Every event occurring in Mapping Output Manager can be set to trigger a specific process automatically.
Events can be:
- Print job or printer status change;
- Successful or failed print jobs;
- Any manual action carried out by the user;
- Etc.
Automatic processes can be: emails, SMS, or information sent to the central system or ERP, etc.
Error Recovery
If anything happens while printing, our Output Management solution allows you to:
- Resubmit the current job (in full or in part);
- Transfer the remaining pages to a backup printer;
- Inform the administrator by email, SMS, etc.
You can also save the documents and print them later.
Remote Administration
Its Web interface makes Mapping Output Managereasy to access from remote sites. On-call support staff or administrators can connect immediately whenever something happens.
Centralize All Print Jobs in One Point!
Automate document routing and processing based on multiple criteria (job type, user, etc.)
Process All Data Streams
Our Output Management solution accepts files coming from any platform without prior conversion and makes sure the file reaches the intended destination. The supported files can be print files, office files, multimedia files, etc. distributed via any channel (MMS/SMS, email, Web, printer, folder, etc.).
Manage Your Documents and Printers
Through a simple and intuitive Web GUI, you can access all or part of your jobs and printers across all sites. You can:
- Manage your documents (resubmit, stop printing, etc.) ;
- Manage your printers (configuration settings, stop, start, etc.).
Our solution provides simple yet powerful printer administration tools which allow you to know the exact usage rate of any declared printer.
Quick Access to Your Jobs
With Mapping Output Manager, administrators and users alike are able to easily find their jobs using different filters:
- By site
- By owner
- By date
- By job or printer status
- By searching in process history and log files
- Job Tracking and Storage Options
Always Keep an Eye on Your Documents
Event logs are available for each process triggered by the user, administrator or application.
You can view print job and printer statuses at any given time and display usage reports, print and consumption statistics per business unit, department, or site. This gives you a global view of the documents' lifecycle.
Printer and job status information is displayed in a real-time Web GUI and can also be received by SMS and email.
Streamline and Simplify Your Information System Without Changing It!
Automatic Processes
The rules engine available in Mapping Output Manager automates the routing and distribution of documents by defining a logic based on attributes (title, user, specific attributes) and content.
Depending on the document, you can execute predefined actions such as print, archive, email, convert, FTP, etc.
Inserting Documents
In addition to standard print protocols (LPR/LPD and RAW), you can send print jobs toMapping Output Manager in the following ways:
- SOAP queries,
- Java APIs,
- Scanned folders,
- ERP connectors (SAP, JD Edwards, etc.)
Document Distribution
Mapping Output Manager offers all the functionality of a production spooler and supports all printer types (laser, thermal, impact, etc.).
In addition to spooling, Mapping Output Manager routes your documents to other communication channels: SMS/MMS, email, dynamic folders, Web-publishing, archiving, etc.
What more, you can also call programs or commands to execute specific processes.
Regardless of the connection mode and language supported by your hardware, Mapping Output Manager provides real-time printer status information in the Web GUI.
SOA Architecture
Mapping Output Manager integrates seamlessly in Service Oriented Architectures. Using Web services, you can benefit from all the functionality of Mapping Output Manager in your JAVA and .NET applications (preview jobs, manage spool files, etc.).
The users can manage their jobs using the application they are already accustomed to.
Print Thru the Web
Using a Web browser connected to your Intranet, your remote users can print any document locally. All processes are executed by the central server with the exception of the print process.
Leverage Existing Assets
Mapping Output Manager shares the workload across multiple printers (load-balancing).
In decentralized architectures, automatic data stream compression between two Mapping Output Managers greatly reduces the required bandwidth (up to 20 times).
Secure Access to Critical Documents
You can ensure that your users only have access to their printers and documents.
Access to Printers
Mapping Output Manager allows you to delegate all or part of printer management tasks to business process owners (users or groups of users) depending on your internal structure.
The different options vary with the permissions assigned (simple operator to admin). They can view the status of their printers and perform whatever action is required. As a result, the help desk receives fewer calls.
The Mapping Output Manager is originally based on that of the OS/400 and includes all the classical functionality expected by most users from the comfort and simplicity of a Web GUI.
Access to Print Jobs
Mapping strengthens its Output Management solution with improved data security. Document access is customized depending on the user. Local and remote users access their jobs thru a Web browser. They can preview their files in their final form and print them.
Precise and powerful permissions managementallow you to allow or prevent such or such action (view, transfer, resubmit pages, reprint, delete, etc.) for each group of users.
Connection to a User Directory
Mapping Output Manager fits seamlessly in the existing infrastructure and does not require any change. You can connect to your directory and synchronize user accounts. Any change to the directory will be reflected automatically in Mapping Output Manager. As a result, nothing changes and your users can keep their usual user profiles.
Increase Performance and Cut Costs
Your ERP allowed you to save money. However, printing remains a budget killer. With Mapping Output Manager, you can now save even more while making the most of your ERP by choosing to distribute your documents electronically and streamline your printing chain at the same time!
When you decided to invest in a new ERP, your goal was to streamline your infrastructure and cut costs:
- By implementing one single tool to integrate all corporate activities (production, sourcing, sales, HR, etc.) in the same solution.
- By using standard data gathered in the same database and sharing it to improve reliability (and avoid creating duplicates, etc.).
Using a single ERP has helped you consolidate information, create reliable dashboards, and make any piece of information entered into the system readily accessible to all departments and all applications where it is needed. As a result, you also improved performance.
Printing and print monitoring remain the weakest link in the output management chain.
- Business processes end up in a bottleneck because your labels don't print quickly enough or they are not routed to the printer nearest to the loading platform. The carriers have to wait and goods are not delivered in time;
- Invoices are printed and sent to the client too late at the risk of also being paid too late.
What we're looking to do here is to reduce the number and impact of printing issues for users, technical staff and in turn clients.
We also need to make sure that the right information goes to the right place at the right time.
Control Printing Costs
- You can manage printing centrally and cut support and maintenance costsû .
- You can also track the distribution of information coming from ERPs or other applications until delivered (print, email, etc).
- Your users can manage their documents and printers by themselves, which greatly reduces the number of support calls.
- Used in combination with other Mapping Suite modules (e.g. our composition application), Mapping Output Manager automates all output processing tasks, which frees up some time for dedicated ERP/applications resources.
- Significantly reducing the workload of the technical staff dedicated to printing is one of the reasons why any company would implement an ERP: they want to be able to focus on business processes, not document distribution.
Improved Performance and Security
As a result, business profitability is on the rise thanks to improved monitoring and control.- Issues are identified sooner: document printing or distribution incidents are tracked, and the administrator is informed in real time;
- Ticket resolution times go down drastically, especially since you can safely resubmit all or part of any job.
- Preventive measures can also be taken.
The security requirements of the most critical documents are applied seamlessly (payroll, etc.): only some users (here HR) can release these jobs.
